Call Us at 1-877-200-9638

You Want Refund?

Call Us at 1-877-200-9638 What happens if a playoff game isn't played? How do I request a refund? How do I know if my order is eligible for refunds? How do I get a refund if I don't have the same credit or debit card? What happens if I’ve sold my tickets and the event is canceled, postponed or rescheduled? Can I get a refund if I receive a ticket through Ticket Transfer?
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Call Us at 1-877-200-9638 Mon thru Fri, 9 a.m. to 8.30 p.m. (local time). Sat, 9 a.m. to 7 p.m. (local time). Sun, 9 a.m. to 6 p.m. (local time).
You are eligible for a ticket exchange if:

Your order/confirmation number is formatted as 12-2345/FLO; You purchased your tickets directly from Ticketmaster; You didn’t receive your tickets through Ticket Transfer, resale, or from a third-party site; and Your order doesn’t contain VIP tickets, premium tickets or additional non-refundable items such as merchandise.
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To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.